Coaching is a powerful process of enhancing people’s ability to learn from their own experience, and implement this knowledge in daily decision- making and problem solving.
This programme is aimed at managers and individuals, in order to develop first- line manager’s skills to contribute to the development of innovative solutions from team members.

Credits obtained upon completion of this programme contribute towards the National Certificate in Generic Management (NQF 5.)

The ITIL Service Operation course provides, tests and validates knowledge on industry practices in service management as documented in the ITIL Service Operation publication. The ITIL Service Operation course and associated examination are free-standing and forms part of the ITIL intermediate lifecycle stream. It is one of the modules that leads to ITIL® Expert Certificate in IT Service Management and carries a credit value of 3 points.
Objectives
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this ITIL Service Operation certificate:
•Introduction to service operation
•Service operation principles
•Service operation processes
•Common service operation activities
•Organizing for service operation
•Technology considerations
•Implementation of service operation
•Challenges, critical success factors and risks

Health and wellness has different meanings to different people, however, the most common definition is “the absence of disease”. We believe that the definition should include physical fitness, emotional health, spiritual health and mental health (your sate of being). The body must be trained to respond to what the eyes see. The eyes cannot be trained in isolation; the body must be taught to work as a unit.

KZN Business Training Centre is also able to arrange in-house training at your company premises.

The Web Development course teaches delegates how to create
cross-browser compatible web pages using HTML / XHTML and Cascading
Style Sheets (CSS). Design guidelines and standards are discussed,
as well as web accessibility and search engine optimisation. It also provides an introduction to
JavaScript.

Delegates who complete the Web Development with HTML and CSS course
will be able to:

• Develop standards-compliant web pages in HTML, without the need for expensive GUI tools
• Create web pages that contain text, images, lists,
  headings and tables.
• Create links between web pages.
• Create web pages that use frames.
• Create web-based forms that can be used within web
  applications.
• Format web pages using Cascading Style Sheets.
• Understand the role of Javascript in web development.
• Be aware of design considerations and web accessibility.

The Linux Fundamentals course introduces technically oriented people and
programmers to the fundamentals of the Linux operating system.
It covers topics from installation and system architecture to
scripting languages and principles of Linux programming.

Delegates who complete the Linux Fundamentals course will be able to:

• Install an arbitrary Linux distribution.
• Configure and administer a system for everyday use.
• Troubleshoot hardware and software issues.
• Understand and use command line shells.
• Perform basic bash shell scripting.
• Create and compile programs (mainly in C).

The Design Patterns course introduces the concepts of design patterns. This includes the
classification of design patterns, how to identify the possible usage of specific design patterns, the
advantages and ramifications of using patterns, and when to avoid using design patterns. Anti-
patterns will also be introduced.

Objectives
Delegates who complete the Design Patterns course will be able to:
■ Identify and use design patterns correctly.
■ Identify the incorrect usage of design patterns.
■ Be familiar with the Gang of Four Design patterns.
■ Identify and classify behavioral, creational and structural patterns.

Gain the essential grammar skills to create professional documents.

Price includes manual, certification, stationery, lunch and refreshments.

Learn to create Professional Business Cards, Flyers, Brochures etc.

Price includes your Manual, Certification, Stationery, Lunch and refreshments.

THE CREATIVE EDUCATOR

As people we are all different, so the same can be said about the way in which we learn and absorb information. It has often been said that we like to teach in the way that we like to learn, which would be great if everyone was the same. A person needs to enjoy the learning experience for learning to take place. So, are you bored with doing the same things in your class? Come and join us for 2 fun filled days where you can enjoy being on the other side in the classroom and discover new ways to make learning more fun and valuable.

WHO SHOULD ATTEND?

The Creative Educator is aimed at those people involved already experienced in educating others in a classroom environment, which could include teachers, trainers and facilitators.

TOPICS
• Accelerated learning and multiple intelligences
• Using movement
• Using stories and music
• Using drawings
• Using games
• Building a trainers’ toolbox