Primeserv HR Solutions

Frontline/Reception Skills

The impression created by Front Line personnel has a lasting positive or negative impact on clients.

This programme is aimed at providing Front Line personnel with the front line skills to impress clients, suppliers and any other role players in business, beyond their expectations.

Contact Details

Contact Person:


Contact: Primeserv HR Solutions

Unit Standard:

13928: Monitor and Control the Reception Area. 13930: Monitor and Control the Receiving and Satisfaction of Visitors. 7177: Attend to Customer Enquiries Face- to- Face and on the Telephone.77

NQF Level:

Level 3



Course Delivery Method:

Presented Courses

Course Duration:

2 Days


R 4 000 excl. VAT

Course fee Includes:

Course materials and stationery, refreshments and catering.

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