POP Training and Consulting has extensive experience in building excellence through people.

Our focus is to assist clients to build a High Performance Organisation, and to attract and retain excellent staff.

We provide:

A comprehensive intervention for Building High Performance Teams.

A large range of training programs for Managers, Supervisors, Team Leaders, Shop Stewards and General Staff, which include:

   ●    Adapting To Change

●    Assertiveness and Life Skills

●    Building High Performance Teams

●    Chairing / Initiating Disciplinary Hearings

●    Competency Based Recruitment & Selection

●    Conflict Management / Conflict Resolution

●    Conflict Resolution – Shop Steward / Management

●    Customer Service – All Employees

●    Customer Service – Management Level

●    Disability Sensitisation and Awareness

●    Diversity and Change Management

●    Diversity and Discrimination Awareness

●    Emotional Intelligence

●    Employee Wellness

●    Employment Equity

●    Labour Law

●    Leadership, Transformation and Change Management

●    Middle Management Development Programme

●    Problem Solving, Root Cause Analysis and Innovation

●    Sales, Telemarketing & Customer Service

●    Service Excellence – The Internal Customer Value Chain

●    Shop Steward Capacity Building

●    Skills Development for EE / Training Committees

●    Stress Management

●    Supervisor and Team Leader Training Programme

●    Team Building

●    Telephone Etiquette and Customer Service

●    Time Management and Planning

●    Workplace Leadership for Win-win Outcomes